Frequently Asked Questions

Everything you need to know about your CNP Professional shopping experience.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days, while express options are available for 1-2 day delivery. International shipping times vary by location, typically ranging from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials ethically sourced?

At CNP Professional, we prioritize sustainability. Our fabrics are sourced from certified suppliers who adhere to strict ethical labor practices and environmental standards.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.